Privacy Policy
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.cityscapeview.com (the “Site”), use our services, or book a stay at one of our short-let apartments.
By accessing our Site or using our services, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our Site or services.
Information We Collect
We collect information directly from you when you:
- Make a reservation or booking.
- Contact us via email, phone, or contact forms.
- Subscribe to our newsletter.
- This information may include:
- Contact Details: Full name, email address, phone number, and mailing address.
- Booking Details: Arrival and departure dates, number of guests, and special requests.
- Identity Verification Data: For security purposes and to comply with local regulations for short-let accommodation, we may request a government-issued ID (e.g., passport or driver’s license number and image) before check-in.
- Payment Information: While you provide credit card or banking details to pay for bookings, we do not store full credit card numbers on our servers. Payments are processed by secure third-party payment gateways (e.g., Paystack, Flutterwave, Stripe). We only retain limited information, such as the last four digits of the card and the transaction ID, to verify payments.
Information Collected Automatically
When you visit our Site, we automatically collect certain technical information from your device, including
Log Data: Internet Protocol (IP) address, browser type and version, time zone setting, operating system, and platform.
Usage Data: Pages you viewed, how long you spent on a page, clickstream to, through, and from our Site, and search terms used.
Cookies and Similar Technologies
We use cookies and similar tracking technologies (like pixels and tags) to track activity on our Site and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.
How We Share Your Information
We do not sell or rent your Personal Information to third parties. We may share your information in the following circumstances:
Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processing, website hosting, email delivery, and cleaning/maintenance staff (who may need your name for access). These third parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or protect the safety of our guests or the public.
Business Transfers: If City Scape View is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.
Data Security
We take reasonable administrative, technical, and physical measures to protect your Personal Information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.
Our website uses Secure Socket Layer (SSL) encryption to protect data transmitted during the booking process. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Your Data Protection Rights
Depending on your location, you may have certain rights regarding your Personal Information, including:
The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
To exercise any of these rights, please contact us at [Insert Dedicated Privacy Email, e.g., privacy@cityscapeview.com]. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.
Third-Party Websites
Our Site may contain links to third-party websites (e.g., local attractions, tour providers). This Privacy Policy applies only to our Site. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We advise you to review the privacy policy of every site you visit.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children under 18. If we become aware that a child under 18 has provided us with Personal Information, we will take steps to delete such information from our files.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
City Scape View Email: cs@cityscapeview.com
Phone: +234 706 0598 470
Address: Nation Street, Journalist Estate phase 1. Arepo Ogun State